We are open to serve you, answer questions, or schedule an appointment during the following hours:
We work by appointment only and operate on a well thought out schedule. Your scheduled appointment time has been reserved specifically for you and we require 48 hours notice (2 business days) if you need to reschedule or make changes to your child's appointment.
We are committed to your child's treatment being successful. Please understand that this financial policy is designed to keep costs at a reasonable level, thus preventing frequent fee increases.
Full payment is due at the time of the service. We accept cash, checks, or credit cards including: Visa, Master Card, Discover, American Express, and Debit cards. We also offer outside financing through Care Credit.
We will accept assignment of benefits from your insurance company. After insurance coverage is verified, we will estimate your portion to the best of our abilities based on the information obtained from your insurance carrier. The patient portion is due in full at the time of service. Any other remainders after the insurance company has paid their part are due no later than 30 days after the insurance payment has been received.
Thank you for understanding that we file dental insurance as a courtesy to the parents and guardians of our patients. We are not part of any dental network and therefore do not have a contract with your insurance company, only you do. We are not responsible for how your insurance company handles its claims or for what benefits they pay on a claim. We can provide assistance with estimating your portion of the cost of treatment. However, we at no time guarantee what your insurance will or will not cover on each claim that is filed.
If we have received all of your insurance information on the day of your child’s appointment, we will be happy to file the claim for you. Please become familiar with your insurance benefits, as on the date of service we will collect your estimated portion. If we are unable to verify insurance benefits due to insufficient or inaccurate information, you will be responsible for paying the full amount of your child’s visit. By law your insurance company is required to pay each claim within 30 days of receipt. Our office files claims electronically, so your insurance should receive each claim within several days of your child’s treatment. You will be responsible for any balance remaining on your account after 30 days, whether insurance has paid or not. We will be glad to send you a refund once your insurance has paid us.
Checklist to assist you in preparation for your child’s first visit with us.
We know that filing insurance can be a time consuming and somewhat confusing process. That is why we are happy to file your insurance for you. Thank you for reading our policy and familiarizing yourself with your insurance plan and the coverage you have for your child.